The situation we are currently experiencing, the effects of which will continue to occupy us for a long time to come, makes it clear how important it is for managers to skillfully navigate themselves and their employees through the crisis. This situation goes far beyond what we have experienced in larger or smaller change projects. This is why the measures and communication strategies used so far are often not enough to master the crisis in a meaningful way - or even to make use of it.
In the best case scenario, you and your employees will go into the future stronger - with the knowledge and skills to deal better with situations that cannot be planned for.
Goals and Learning Content
- Recognize the difference between a crisis and a change process
- Analyzing personal coping strategies and using them sensibly
- Dealing with your own values and priorities in an area of conflict
- The role of the crisis manager vis-à-vis the organization and employees
- Communication during a crisis
- Dealing with emotional impact
- Using the crisis and the resulting experiences for a new form of collaboration
Time Frame
- 1 day online workshop
- 2x3 hours with 2 trainers
- Preparatory handouts in advance
Software and Type of Event
- Video conferencing via Microsoft Teams and any additional programs. A license for these products is not required for participation.
System requirements
- Microphone/speaker or headset
- Stable internet connection (preferably greater than or equal to 10 Mbit/s)
- Internet browser (e.g. Microsoft Edge, Safari, Google Chrome, Firefox etc.)
